Biz Essentials Presents "Destressing Holiday Customer Service" with Shawn Neal
Date and Time
Tuesday Nov 24, 2015
12:00 AM - 1:00 PM EST
Tuesday, November 24, 2015
12 to 1:00 pm
Location
Madison County Chamber
1106 Meridian St., Suite 109
Anderson, IN
Fees/Admission
Free to chamber members and guests.
You bring your lunch.
We will bring the drinks.
Description
You are invited to join us for our second Biz Essentials lunch & learn, this month featuring Shawn Neal of Saxus Leadership Development (bio).
The "De-stressing Holiday Customer Service"--a discussion-based refresher course--is a fun, interactive way to help customer service professionals stay balanced and happy in order to deliver a top-notch experience to every customer they encounter this holiday season.
Topics include:
- The fast paced work environment
- Practicing active acceptance and appreciative enquiry
- Emotional awareness
- Grattitude
You bring your own bag lunch. We will bring the education.
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