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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20151124T050000Z
DTEND:20151124T180000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Biz Essentials Presents "Destressing Holiday Customer Service" with Shawn Neal
DESCRIPTION:You are invited to join us for our second Biz Essentials lunch & learn\, this month featuring Shawn Neal of Saxus Leadership Development (bio).\n\n\n\nThe "De-stressing Holiday Customer Service"--a discussion-based refresher course--is a fun\, interactive way to help customer service professionals stay balanced and happy in order to deliver a top-notch experience to every customer they encounter this holiday season.\n\n\n\nTopics include:\n\n	The fast paced work environment\n	Practicing active acceptance and appreciative enquiry \n	Emotional awareness\n	Grattitude\n\nBizEssentials is presented by the Madison County Chamber in partnership with Saxus Leadership Development. \n\n\n\nYou bring your own bag lunch. We will bring the education.
X-ALT-DESC;FMTTYPE=text/html:<br />\nYou are invited to join us for our second Biz Essentials lunch &amp\; learn\, this month featuring Shawn Neal of Saxus Leadership Development (<a href="https://www.linkedin.com/in/shawnpneal">bio</a>).<br />\n<br />\nThe &quot\;De-stressing Holiday Customer Service&quot\;--a discussion-based refresher course--is a fun\, interactive way to help customer service professionals stay balanced and happy in order to deliver a top-notch experience to every customer they encounter this holiday season.<br />\n<br />\nTopics include:\n<ul>\n	<li>The fast paced work environment</li>\n	<li>Practicing active acceptance and appreciative enquiry&nbsp\;</li>\n	<li>Emotional awareness</li>\n	<li>Grattitude</li>\n</ul>\nBizEssentials is presented by the Madison County Chamber in partnership with Saxus Leadership Development.&nbsp\;<br />\n<br />\n<em style="line-height: 20.8px\;">You bring your own bag lunch. We will bring the education.&nbsp\;</em>
LOCATION:Madison County Chamber 1106 Meridian St.\, Suite 109 Anderson\, IN
UID:e.1371.1963
SEQUENCE:3
DTSTAMP:20260408T162600Z
URL:https://business.madisoncochamber.com/events/details/biz-essentials-presents-destressing-holiday-customer-service-with-shawn-neal-11-24-2015-1963
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